Quality Commitment

ISO Group is a company of people dedicated to delivering best-value products and solutions based on our unique global network of suppliers, logistics partners and our real-time market information systems.

We have an uncompromising commitment to providing our customers with quality products and solutions, while meeting the highest level of ethical standards and performance in our jobs. In addition, our environmental and health and safety programs help to ensure our business operates in a manner that protects the health and safety of our employees, customers, business partners, community neighbors and the environment.

At ISO Group, quality performance means two things. First, we take pride in satisfying our customers by delivering products and solutions that meet their specified requirements at the agreed price and within schedule. Secondly, we are committed to continuously improving the processes by which we provide our products and services, so that our work meets requirements and is done right the first time.

The basis of ISO Group's industry-leading quality system is the ISO9001:2008 standard. In addition, ISO Group incorporates other standards from the Aerospace Industry, United States and Foreign Governments.

What does this mean to our clients? By relying on ISO Group to perform logistics for their spare parts supply chain, in part or its entirety, our clients can rest assured that these critical supplies for their operations are always delivered when they are needed, wherever they are needed, of the quality that they need, everytime they are needed.

We recognize our customer's appraisal of our performance is critically important to our overall reputation and that our customers' satisfaction is the key factor in our overall success. We invite all of our customers to let us know what you think of our performance, and how we can serve you better, by submitting their Feedback.